FAQS

Frequently Asked Questions

General information

Founded in 1999, MCC came out from passion of steel craftmanship. With passion and skill set, being in the industry, The owner saw the vision and opportunity to bring his craftmanship to the next level.
The Company has now evolved and develop accessory for most brands in the market.  
You can read more about our story here! 

OPENING HOUR: 

Mon- Fri 8:00am - 5:00pm
Sat 9:00am - 12:00pm

Technical Questions

All are bar are made to suite most of modern Ute and SUV vehicle. 
anything that is pre 2012 model, Our Falcon bar range is available for the front and Rear Wheel carrier and Jack Rear bar is available for the Rear. 
Our side step we made to suite your vehicle. If you are unsure which product to choose from please feel free to give us a ring. 03 8401 3691

MCC Bar works thickness is range from 3mm - 4mm and In the construction of the bar is range from 6-8mm.

MCC Bar works thickness is range from 3mm - 4mm and In the construction of the bar is range from 6-8mm.

 

Fitting protective gear on your vehicle is not always an easy task, but don’t you worry. Please take a photos where you are having trouble fitting and send us an email to admin@mcc4x4.com. One of our experience fitter will get back to you or give us a call on 03 8401 3691.

We make Bull Bars for most of the Pick ups and SUVs in the Market. To view the differences between our bar, please click here. 

  MCC Bull Bars Range

 

Orders & Payments

Generally when the product is not in stock, a none stock item back order is estimated from 6-12 weeks depending on shipment. 
But if the product is stock item, generally estimated to be 2-6 weeks. 

We offer a wide range of payment options including Visa, Mastercard, Amex, Google Pay, Apple Pay, Electronic fund transfer, and Cash.

If we are missing out on some of your favourite payment method, you can always give us a ring.

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We accept Credit card payment over the phone
Please call: 03 8401 3691,

between 9 AM - 4:30 PM (Mon-Fri) / 9AM - 1 PM (Sat)

Or you can pay via Stripe when we email you the invoice.

For electronic fund transfer to the following account:


Bank A/C: MCC 4x4 ACCESSORIES PTY LTD.
Bank: Commonwealth Bank, BSB: 063-019 ACC: 10 653 608

Use your name /invoice number as a banking reference
E-MAIL your remittance advice to: sales@mcc4x4.com,
CC : admin@mcc4x4.com

Returns

We strive to ensure all orders dispatched from our warehouse are in perfect condition. If for some reason there is a problem with your order, please inform us as soon as possible at admin@mcc4x4.com . Please include your invoice number and the problem with your item. We will work with you closely to ensure we rectify the issue as soon as possible.

If there is a major problem with the product, customers may choose a refund , exchange (where available) or keep it and we will compensate you for any drop in value.

Refund amount will be the total amount paid less all freight costs ( to and from customers delivery address) or fitting cost incurred.

We do not accept the return of a product if you :

Changed your mind and no longer want the product
Order the wrong product
Found the product cheaper elsewhere
Found a better product elsewhere
Were aware of the relevant fault before buying the product ( such as if the fault was indicated / informed before purchased)
Damaged the product by misusing it - ( such as if you drove your car in the water)
Used the product for a long time and the problem is as a result of usual wear and tear

Shipping & Delivery

Be sure to check your deliveries upon receipt. All items damaged in transit must be reported to MCC4x4 within 48 hours from the date of receipt.

Please email a photo of the damaged packaging and/or the products to sales@mcc4x4.com or admin@mcc4x4.com along with your invoice number. Or just simply complete the warranty claim form from the link below.

 

  Warranty claim form

If the product you order was in stock, and invoice is paid for.

Estimate delivery:
Melbourne metro 1-2 business days Regional 3-5 days
Sydney Metro 1-3 business days Regional 3-5 days
Brisbane Metro 1-3 business days Regional 3-5 days
Adelaide Metro 1-3 business days Regional 3-5 days
Perth 5-7 business days Regional 10-14 days
North Territory 10-14 business days


*Please note above time frame are estimate, as we outsource third parties for optimisation of delivery efficiency. Please give us a ring and provide your INVOICE number for further assistance!

Generally we do have stock on most of the current model vehicle, but since we offered a wide range of products and bar work, they do run out. Out of stock items will be replenished as soon as possible. However, if you would like to order some special orders or older vehicle, please get in touch with us. https://www.mcc4x4.com/australia

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